Reural Connect

During this year's International Design for Health 4-day Bootcamp, I worked with a small team to develop a novel service to support and improve training for remote general surgeons. This intensive design sprint was under the guidance of academics, researchers and surgeons from Australia and Dubai. This project saw us undertake research involving SME interviews, rapid prototyping, development of user journeys and flow maps, and culminated in a presentation pitching our solutions to our peers, mentors and industry partners both here and in Dubai.

Client
QUT, Herston Biofabrication Institute
Date
14.8.2022
Based In
Brisbane, Australia
Skills used
SME Interviews, User testing, Ethnographic interviews, Figma, Pitching, PowerPoint
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The Challenge

Traumatic brain injuries acquired in remote or rural areas that require emergency neurosurgical intervention have a small window of opportunity. If a patient is located further than 3-4 hours away from a neurosurgeon, often the rural general surgeon is required to perform the neurosurgical procedure, often for the first time. Currently, a neurosurgeon would consult with the general surgeon on the phone on how to approach the procedure. For our proposed solution, we created a service design which supports general surgeons by connecting them to nearby skilled surgeons through an integrated support and training network. Data from a survey of 161 rural general surgeons found that at 90 of them had performed a total of 600 neurosurgical procedures over a 5 year period, so that means over 50% of rural general surgeons may have experience performing emergency neurosurgery. So what if a doctor in the next town has experience with a craniotomy and can assist your patient? Reural Connect is a network to connect regional general surgeons skilled in neurosurgical trauma procedures. You're able to easily find, contact and transfer the patient for treatment using integrated Royal Flying Doctor Service that has connections all over Australia. In addition to that, Reural Connect integrates a training and education toolkit, consisting of e-learning resources and physical training tools, such as the exciting 3D printed training models currently being developed by the Herston Biofabrication Institute. This network could be rolled out at conferences, dedicated workshops, or sent directly to your regional hospital to involve the whole surgical team.